June 3 | Free MTSS Mini Summit: Behavior at the Core
  • By role

    By Need

  • PRODUCT HIGHLIGHTS

    PARTNERSHIP

  • Spotlight

    Savings

  • Learn

    EVENTS

By role

By Need

PRODUCT HIGHLIGHTS

PARTNERSHIP

Spotlight

Savings

Learn

EVENTS

Your MTSS answers, one search away.

    Request a demo
    Academic Intervention Data-Driven Decision Making

    5 Resources for Building Positive Family Relationships

    Larissa Napolitan-avatar

    Published on

    August 1, 2023

    Last updated

    May 6, 2026

    5 Resources for Building Positive Family Relationships in MTSS

      Building positive relationships with families is like putting money in the bank! Yes, it takes effort and valuable time, but the investment is absolutely worth it. The MTSS process provides several strategic opportunities to connect with families and partner together to support students.

      Key Takeaways
      • Connect early: Build positive relationships before problems arise.
      • Use templates: Save time with ready-made phone, email, and presentation scripts.
      • Track outreach: Log all communications centrally to keep messaging clear and balanced.

       Building positive relationships with families is like putting money in the bank! Yes, it takes effort and valuable time, but the investment is absolutely worth it. The MTSS process provides several strategic opportunities to connect with families and partner together to support students.

      When problems arise, those investments in relationships pay off because administrators, teachers, and families have previous positive interactions and experiences to draw on. In fact, research tells us that increased family engagement impacts student engagement and student success in school. We can’t afford NOT to connect with families!

      With all that teachers (and families) have on their plates, it can be hard to keep that relationship “bank” in the green.

      Here are some easy-to-use ideas and strategies to help schools and parents connect and collaborate:

      1. MTSS PARENT INTRO

      Make the first introduction to MTSS for families a simple and positive message about how your school supports all students, including those that need extra help. Share this brief slide deck with families during back-to-school events, conferences, or a family engagement night.

      2. PHONE SCRIPT 

      Making phone calls can be a challenge, especially if you are worried about being clear and understood by parents. A simple phone script can be extremely helpful for new or even veteran teachers. Remember to make the first call a proactive, positive one!

      3. EMAIL SCRIPT 

      When helping parents understand MTSS, be sure you are offering clear, practical information. This email template can help.

      4. PARENT/FAMILY SURVEY FORM DOWNLOAD

      “YOU SHOULD KNOW…” Getting to know students and their families takes time, especially if you have more than one section of students. A simple survey for families provides meaningful information and connection points with your students.

      5. PARENT COMMUNICATION LOG

      It’s important to track parent contact, both to ensure that all parents are getting the information they need, and that parents of struggling students aren’t overwhelmed with redundant or negative communication. Using an online MTSS platform like Branching Minds streamlines communication and enhances collaboration by allowing everyone on a student’s team to see basic details of all parent contacts, whether by phone, email, or in person. 

      brm-mtss-software-platform-parent-communication-log-2
      The Branching Minds Family Communication Log

      Related Resource: 5 Reminders To Strengthen & Foster Family Engagement Within the MTSS Process

      branching-minds-cps-quote

      Larissa Napolitan-avatar

      About the author

      Larissa Napolitan

      Larissa Napolitan is the Content Marketing Manager at Branching Minds and host of the Schoolin’ Around podcast, where she spotlights innovative voices and practices shaping education today. A former middle school teacher and instructional coach, Larissa draws on her classroom experience to create meaningful content that connects research, storytelling, and practical insights for school and district leaders. She is passionate about amplifying educator voices and supporting the growth of all students.

      Branching Minds

      Your MTSS Transformation Starts Here

      Enhance your MTSS process. Book a Branching Minds demo today.